Track and Monitor All Network Access for PCI Compliance Requirements

Payment Card Industry Data Security Standard (PCI DSS) states in Requirement 10 that you must “Track and monitor all access to network resources and cardholder data”.

It further states, “Logging mechanisms and the ability to track user activities are critical. The presence of logs in all environments allows thorough tracking and analysis if something does go wrong. Determining the cause of a compromise is very difficult without system activity logs.”

ELM Enterprise Manager supports PCI compliance with real-time monitoring, alerting and reporting.  ELM reliably collects the data to track and report on all access to network resources and cardholder data through Windows event logs. This critical security data is stored in a readily accessible MS SQL Server database for responsive searches and deliverable reports. And to support the “one year access”, Rollover Archives be configured to minimize obsolete data.

To simply PCI compliance, the ELM Enterprise Manager configurations can be expanded with a PCI Management Pack. When installed, a comprehensive set of Views and Reports are imported. The Views display security information at a glance and can trigger real-time alerts. Reports are listed by the sections they support.


< Go to PCI Management Pack

PCI Event Logs - Compliance Support

“Review logs for all system components at least daily. Log reviews must include those servers that perform security functions like intrusion-detection system (IDS) and authentication, authorization, and accounting protocol (AAA) servers (for example, RADIUS).”

ELM’s real-time monitoring, alerting and reporting provides Security and Compliance Officers with the tools they need to help meet this requirement.

All event data is securely stored in Microsoft SQL Server databases. Automatic archive rollover databases provide simplified data retention management and assist complying with PCI Requirement 10.7, keeping 3 months of data readily accessible and one full year of data securely stored and available.

PCI DSS Requirements supported by ELM Enterprise Manager include:

  • Requirement 7.1 – Limit access to computing resources and cardholder information only to those individuals whose job requires such access.
  • Requirement 7.2 – Establish a mechanism for systems with multiple users that restricts access based on a user’s need to know and is set to “deny all” unless specifically allowed.
  • Requirement 8.5.1 – Control addition, deletion, and modification of user IDs, credentials, and other identifier objects.
  • Requirement 8.5.8 – Do not use group, shared, or generic accounts and passwords.
  • Requirement 8.5.13 – Limit repeated access attempts by locking out the user ID after not more than six attempts.
  • Requirement 8.5.16 – Authenticate all access to any database containing cardholder data. This includes access by applications, administrators, and all other users. Restrict user direct access or queries to databases to database administrators.
  • Requirement 10.1 – Establish a process for linking all access to system components (especially access done with administrative privileges such as root) to each individual user.

PCI Event Logs, Views, ReportsPCI Event Logs - ELM Console View

  • Requirement 10.2 – Implement automated audit trails for all system components to reconstruct the following events:
    • 10.2.1 – All individual user accesses to cardholder data.
    • 10.2.2 – All actions taken by any individual with root or administrative privileges.
    • 10.2.3 – Access to all assessment trails.
    • 10.2.4 – Invalid logical access attempts.
    • 10.2.5 – Use of identification and authentication mechanisms.
    • 10.2.6 – Initialization of the assessment logs.
    • 10.2.7 – Creation and deletion of system-level objects.
  • Requirement 10.4 – Using time synchronization technology, synchronize all critical system clocks and times and ensure that the following is implemented for acquiring, distributing, and storing time.
    • 10.4.1 – Critical systems have the correct and consistent time.
    • 10.4.2 – Time data is protected.
    • 10.4.3 – Time settings are received from industry-accepted time sources.
  • Requirement 10.5 – Secure audit trails so they cannot be altered.
    • 10.5.1 – Limit viewing of assessment trails to those with a job-related need.
    • 10.5.2 – Protect assessment trail files from unauthorized modifications.
    • 10.5.5 – Use file integrity monitoring and change detection software on logs to ensure that existing log data cannot be changed without generating alerts.
  • Requirement 10.6 – Review logs for all system components at least daily. Log reviews must include those servers that perform security functions like intrusion-detection system (IDS) and authentication, authorization, and accounting protocol (AAA) servers (for example, RADIUS).
  • Requirement 11.1 – Test security controls, limitations, network connections, and restrictions annually to assure the ability to adequately identify and to stop any unauthorized access attempts. Use a wireless analyzer at least quarterly to identify all wireless devices in use.
  • Requirement 11.5 – Deploy file-integrity monitoring tools to alert personnel to unauthorized modification of critical system files, configuration files, or content files; and configure the software to perform critical file comparisons at least weekly.